1. Introduction
Silent Systems Solutions LLC ("Company", "we", "us", or "our") operates www.silentsystemsolutions.com and FitPanelApp (www.fitpanelapp.com). By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
A. Information You Provide Directly
- Name, email, and phone number
- Account credentials (username and password)
- Billing and payment information via secure processors
- Training programs, coaching notes, and workout logs in FitPanelApp
B. Health and Fitness Data (FitPanelApp)
When you grant permission, we may collect health and fitness data from Apple HealthKit, Google Health Connect, and connected wearables, including heart rate, steps, active calories, workouts, sleep data, and body measurements. This data is used only for FitPanelApp coaching and training features and is never sold or used for advertising.
C. Automatically Collected Data
- Device type, operating system, and browser information
- IP address and approximate geographic location
- Pages visited and time spent on websites
- App usage patterns and feature interactions
3. How We Use Your Information
- Provide, maintain, and improve services
- Process transactions and manage subscriptions
- Send service communications and updates
- Provide coaching features and progress analytics
- Respond to support requests
- Comply with legal obligations
- Protect platform security and integrity
4. Health Data - Special Provisions
Health data obtained via Apple HealthKit is used only to provide health and fitness services directly to you. It is not used for advertising or unrelated purposes. Health data accessed via Google Health Connect is used exclusively within FitPanelApp coaching features.
You may revoke health permissions at any time through device settings.
5. Data Sharing and Disclosure
We do not sell personal information. We share data only when needed for:
- Trusted service providers bound by confidentiality
- Coach-member data visibility controlled by member permissions
- Legal requirements or governmental requests
- Business transfers with notice to affected users
6. Data Retention
We retain personal information while accounts are active or as needed to provide services. Health data is retained only as necessary for coaching features. You may request deletion at any time.
7. Your Rights
- Access your data
- Correct inaccurate data
- Request deletion
- Request portability
- Opt out of non-essential communications
8. Children's Privacy
Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Security
We implement industry-standard security controls including encryption in transit, encryption at rest, access controls, and regular security review.
10. Contact
Silent Systems Solutions LLC
7901 4th St N #33714, St. Petersburg, FL 33702
Email: contact@silentsystemsolutions.com
Phone: (305) 239-8504